24/7 Customer Assistance 1300 13 12 11

10/5 Warranty

Diamond Advantage is Australia’s best new car warranty, capped price servicing and customer care package, which means when you buy a Mitsubishi you’ll enjoy worry-free motoring.

10/5 Warranty

Summary of Mitsubishi Diamond Advantage 10/5 Warranty.

The Diamond Advantage package is complimentary with every new Mitsubishi vehicle and is a sign of our faith in the reliability of every Mitsubishi vehicle. It’s also Australia’s best new car warranty which means when you buy a Mitsubishi you’ll enjoy worry-free motoring. It includes:

  • 10 year or 160,000km* Powertrain warranty†
  • 5 year or 130,000km* New Vehicle Warranty
  • 5 year Perforation Corrosion Warranty

*Whichever occurs first, internal combustion vehicles. Electric vehicles have 10 year or 100,000km (whichever occurs first, non-transferable) Powertrain Warranty and 5 year or 100,000km (whichever occurs first) New Vehicle Warranty. †Non-transferable.

Why is a warranty an important consideration when buying a new car?

With a warranty as strong as Mitsubishi’s 10 year/160,000km* Powertrain Warranty†, 5 year/130,000km* New Car Warranty and 5 year Perforation Warranty, you’ll experience worry-free motoring well into the future. It’s a sign of our faith in the reliability of every new Mitsubishi. And, it’s complimentary with every new Mitsubishi.


*Whichever occurs first, internal combustion vehicles. †Non-transferable.

What is the Mitsubishi 10 year Powertrain warranty?

The Powertrain Warranty covers ‘all the important bits’ of the engine, essentially the drivetrain. Mitsubishi offers the Powertrain warranty for 10 years or 160,000km of driving* to the first owner, to ensure complete peace of mind whilst on the road. The 10 year Powertrain Warranty† applies to components such as**:

  • Engine
  • Turbocharger
  • Water pump
  • Transmission/transaxle (auto/manual)
  • 4WD transfer case
  • Propeller shaft
  • Drive shafts and axles
  • Differential

*Whichever occurs first, internal combustion vehicles. †Non-transferable. Electric vehicles have 10 year or 100,000km (whichever occurs first, non-transferable) Powertrain Warranty.
**This is not an exhaustive list, more details about what is included in the Powertrain Warranty will be found in your owner’s manual.

What is covered under the Mitsubishi 5 Year New Car Warranty?

The Mitsubishi 5 year new car warranty provides assurance that your vehicle will be free from defects in materials and factory workmanship under conditions of normal use within Australia.

The warranty is subject to the vehicle being serviced in accordance with the Service Schedules set out in the Service and Warranty Booklet, at the specified service intervals for the duration of the warranty.

How much does the Mitsubishi 10/5 Warranty cost?

The Diamond Advantage package is complimentary with every new Mitsubishi. This is all part of our commitment to ensuring you enjoy complete driving pleasure whenever you’re behind the wheel of your Mitsubishi. It’s an advantage that really sets us apart from other manufacturers who charge extra for customer service.

What happens to my Mitsubishi warranty if I modify my vehicle?

The new car warranty applies to the original components that have not been modified or altered from manufacturer’s specifications.

Modifying your vehicle or installing parts and accessories which are not approved by Mitsubishi Motors will not void your warranty. However, if a modified part needs replacing or causes damage to other components, this will not be covered.

Does the New Vehicle warranty apply to my used Mitsubishi?

The Powertrain Warranty is not transferable to second owners, however all other Mitsubishi Warranties, including the New Car Warranty and Roadside Assist, are transferred with vehicle ownership.

Check the Service Record in your Service and Warranty Booklet to confirm all services have been performed at the required intervals. If you have any doubt regarding the service history, contact a Mitsubishi Genuine Service Centre and arrange to have the vehicle inspected.

You should let us know when you have taken ownership of a Mitsubishi by completing and returning the Notice of Change of Address or Ownership in the back of your Service and Warranty Booklet. Alternatively, give us a ring at the Mitsubishi Customer Assistance Centre.

What do I need to do to ensure my Mitsubishi vehicle is covered by the warranty?

As a minimum, your Mitsubishi should be serviced in line with the recommended Regular Service Tables. However, depending on how and under what conditions your vehicle is driven, more frequent servicing may be required. Check the vehicle Service and Maintenance in your Service and Warranty Booklet to find out if your vehicle requires more frequent servicing.

After the initial 3 years or 130,000km of driving* from the date of first registration, we will extend the Initial Warranty for an additional 2 years or 130,000km*. We call this the ‘Extended Warranty’.

To qualify for the Extended Warranty, simply complete the Extended Warranty Registration Validation (you’ll find it in the Service and Warranty Booklet) and bring it along with your vehicle to your local Mitsubishi Genuine Service Centre. This must be done during the final 6 months of the Initial Warranty.


*Whichever occurs first, internal combustion vehicles. For Electric vehicles the Initial Warranty is for 3 years or 100,000km (whichever occurs first). This will be extended for an additional 2 years or 100,000km (whichever occurs first) with the Extended Warranty.

What warranty covers Mitsubishi Electric vehicles?

After decades of development, innovation and trials, Mitsubishi is at the forefront of electric vehicle technology. Our electric vehicles are backed by an extensive warranty which includes:

  • 10 year or 100,000km* Powertrain Warranty†
  • 5 year or 100,000km* New Vehicle Warranty
  • 5 year Perforation Corrosion Warranty

The Powertrain warranty in electric vehicles covers the main components including the electric motor, transmission, motor and transmission mounts, drive shafts and final drive assembly including the differential.

The main power (traction) battery is also covered for 5 years or 100,000km*, and begins from the date the vehicle is first registered.

Be sure to get your Mitsubishi electric vehicle serviced at an authorised i-MiEV Dealer to ensure your vehicle performs its best.


*Whichever occurs first. †Non-transferable.

Summary of Mitsubishi Diamond Advantage 5 Year Roadside Assist

To ensure your peace of mind, Mitsubishi offers a comprehensive 5 year or 130,000km* Diamond Advantage Roadside Assist program on all new Mitsubishi vehicles.

Plus, our Customer Assistance Centre is available to help with any questions you have about your vehicle, 24 hours a day, 7 days a week. And with a network of over 200 dealers throughout Australia, Mitsubishi is never too far away.

With Mitsubishi, you can be secure in the knowledge that we are always there for you.


* Whichever occurs first.

What will Mitsubishi 5 Year Roadside Assist provide for me?

Mitsubishi 5 Year Diamond Advantage Roadside Assist is offered as a complimentary service on Mitsubishi new cars and includes:

  • Coverage anywhere* in Australia, 24 hours a day, 365 days a year.
  • Emergency assistance for mechanical and non-mechanical failure, or towing if needed.
  • Coverage for 5 years or 130,000km.**

* Public access roads only. ** Whichever occurs first.

How much does Mitsubishi Roadside Assist cost?

Unlike some other manufacturers, there are no additional costs for the Diamond Advantage customer care package. Every new Mitsubishi comes with the Standard Diamond Advantage Roadside Assistance package complimentary. Premium Roadside Assistance is offered complimentary on selected vehicles.

How long will Mitsubishi Roadside Assist cover me for?

Mitsubishi Diamond Advantage Roadside Assist is offered as a complimentary service on Mitsubishi new cars for a period of 5 years or 130,000km* from the date of first registration of that vehicle.

Some selected Mitsubishi vehicles have Diamond Advantage Premium Roadside Assist which is available for a period of 5 years or 130,000km* from first registration. To confirm which Roadside Assist package applies to your Mitsubishi, refer to the Roadside Assist Terms & Conditions.


* Whichever occurs first.

What is the difference between Mitsubishi Standard Roadside Assist and Premium Roadside Assist?

Standard Diamond Advantage Roadside Assist comes with your new Mitsubishi and is available for 5 years / 130,000km*. It includes coverage in the event of a breakdown, anywhere in Australia 24/7.

It also includes emergency assistance for mechanical or non-mechanical failure, or towing if needed.

Premium Roadside Assist comes standard with selected vehicles such as Pajero Exceed, Outlander XLS and VRX, Lancer Ralliart and Lancer Evolution. A full list of vehicles can be found in the Roadside Assist Terms & Conditions. It includes all of the benefits of Diamond Advantage Roadside Assistance plus:

  • Emergency accommodation
  • Car Rental
  • Alternative transportation
  • Vehicle recovery/towing
  • Accident and theft recovery/towing
  • Medical repatriation

* Whichever occurs first.

Can I transfer Mitsubishi Roadside Assist to another vehicle?

Diamond Advantage Roadside Assist is linked to the Vehicle Identification Number (VIN) of your vehicle. Therefore, on the sale of the vehicle or change of registration, Diamond Advantage Roadside Assist benefits (and conditions of service) are transferred to the new registered owner.

Do I receive an Auto Club membership as part of Mitsubishi Roadside Assist?

Auto Club membership is not part of the Mitsubishi Diamond Advantage Roadside Assist program, however we have teamed up with the national expertise and resource network used by the Auto Clubs so we can look after your needs wherever you are in Australia.

If you’re already a member of an Auto Club, you can take us up on our offer for the Bridge Option* to help you maintain some of your membership benefits when it comes to Roadside Assistance.

The Bridge Option will allow you to credit your years of service as an Auto Club member during the coverage period. You will continue to receive your local Auto Club magazines while maintaining access to financial services, membership maps and publications, touring and/or travel services.

At the conclusion of the Mitsubishi Diamond Advantage Roadside Assist Program, you have the option to resume membership of your local Auto Club without the cost of the normal joining fee and have your years of membership credited. For more information regarding the benefits and costs of the Bridge Option, please call us on 1300 13 12 11.

We recommend you check with your Auto Club to find out how the Mitsubishi Auto Club Bridge Option will work for you.


*Bridge Option is not available in South Australia.

What information do I need to provide if my vehicle breaks down?

If your vehicle breaks down please call our Customer Assistance Centre on our toll free number 1300 13 12 11. Make sure you have the following information handy when you make the call:
  • Your location
  • Vehicle details (model, year, registration number and colour)
  • Your vehicle’s Vehicle Identification Number (VIN)
  • A brief description of the problem
  • A contact telephone number (if possible)
Where to find your VIN:

In some states, your vehicle’s VIN can be found on the registration label. The quickest and easiest way to check your VIN is in the Service and Warranty book (inside the front cover), so it is important that you leave the booklet in the vehicle at all times.

What’s the best way to locate a Mitsubishi Dealer convenient to me?

With a network of more than 200 dealers throughout Australia, Mitsubishi is never too far away. To locate your nearest Mitsubishi dealer contact our Customer Assistance Centre on 1300 13 12 11 or visit the dealer locater on this website.

Can I extend my Mitsubishi 5 Year Roadside Assistance?

Mitsubishi Roadside Assistance cannot be extended once it has expired. We recommend contacting your local Auto Club to provide you with a breakdown service.

Summary of Mitsubishi Genuine Servicing

It’s well worth protecting your investment by ensuring that your Mitsubishi gets the specialist care that only Diamond Advantage Genuine Service can deliver.

Mitsubishi Genuine Service centres use tools and equipment developed especially for your vehicle and have direct access to the latest upgrades from the manufacturer, ensuring your vehicle is performing at its best.

Mitsubishi offers the convenience of a Dealer network with over 200 dealers, meaning you’re never too far away from your Mitsubishi Service Centre.

We also offer one of Australia’s best service intervals – so the longer the gaps between services, the less often you have to pay for services over the time you own the car.

How often should I get my Mitsubishi serviced?

As a minimum, your Mitsubishi should be serviced in line with Mitsubishi’s recommended servicing intervals which are 12 months or 15,000km*. Ralliart and Lancer Evolution service intervals are 6 months or 7,500km*. However, depending on how and under what conditions your vehicle is driven, more frequent servicing may be required.

Check the Service and Maintenance section in your Service and Warranty Booklet to find out when your regular servicing is due and if your vehicle requires more frequent servicing.


*Whichever occurs first.

What’s the benefit of Genuine Mitsubishi Servicing?

Taking your vehicle to a Mitsubishi Genuine Service Centre ensures the long-term safety and reliability of your Mitsubishi. Mitsubishi’s factory trained Service team will ensure your vehicle receives the expert servicing and care it needs. Plus you’ll protect the resale value of your vehicle – a full, documented service history is a valuable asset when it comes time to sell.

Is Mitsubishi Genuine Servicing competitively priced?

Mitsubishi Genuine Servicing is competitively priced. Mitsubishi offers one of Australia’s best service intervals of 12 months or 15,000km* which means you pay for less services over the time you own the car.**

More frequent servicing is required on some specialist vehicles and those operated under specific operating conditions such as frequent short trips, driving in dusty, sandy or salty conditions and prolonged idling or stop-start driving.

If you purchased your vehicle on or after January 1, 2010, your vehicle may also be covered by the Mitsubishi Diamond Advantage Capped Price Servicing program which means you’ll enjoy scheduled regular servicing costs capped for the first 4 years or 60,000km of driving*.


*Whichever occurs first.
**More frequent servicing is required on some specialist vehicles and vehicles operated under certain operating conditions. Refer to your Service and Warranty Booklet for full details.

Will my warranty be affected if I don’t use Mitsubishi to service my car?

Mitsubishi recommends that scheduled services are performed by your Mitsubishi dealer. However, services can be carried out by another qualified service provider if the service is performed in accordance with the requirements detailed in your vehicle Service and Warranty Booklet, and using proprietary oils, coolant and fluids where specified.

If servicing is performed in accordance with the requirements your warranty will not be affected.

What happens if non-Mitsubishi approved parts are fitted to my vehicle during a service?

Mitsubishi recommends that only genuine Mitsubishi parts are fitted to your vehicle. If a problem or damage occurs as a result of using non-genuine parts or non-approved fluids or lubricants, your warranty may not cover the component affected or related components.

What happens if I miss or prolong a regular Mitsubishi vehicle service?

Missing a Regular Service or prolonging time between services increases the risk of premature deterioration of some engine and powertrain components as a result of reduced lubrication and protection performance.

In addition, if your vehicle has Capped Price Servicing, you may not benefit from the total number of available services under this program. Regular servicing is essential to keep your Mitsubishi operating at its best, so if you miss a service due date, please talk to your Mitsubishi Dealer for a solution.

Summary of Mitsubishi Genuine Parts and Accessories

Mitsubishi genuine parts and accessories are designed, engineered and manufactured to ensure a perfect fit and optimal performance, first time, every time. We are committed to delivering value for money and all Mitsubishi genuine parts are competitively priced and ensure you have the best quality parts fitted to your vehicle.

What is the difference between Mitsubishi Genuine Accessories and other aftermarket accessories?

Unlike aftermarket accessories, when Mitsubishi Genuine Accessories are fitted to your new vehicle at the time of delivery, they are covered by the Mitsubishi Diamond Advantage Genuine Accessories 3 year/130,000km* Warranty.

If they are fitted to your new vehicle after purchase they are covered for the remainder of the 3 year/130,000km* Warranty or for 12 months/20,000kms*, whichever is the longer.


*Whichever occurs first.

Why is it beneficial to use Mitsubishi Genuine Parts?

Mitsubishi Genuine Servicing uses only Mitsubishi Genuine Parts. These parts are designed, engineered and manufactured to ensure a perfect fit and optimal performance of your vehicle - ultimately it is the best way to protect your investment.

Are Mitsubishi parts and accessories covered by a warranty?

For your complete peace of mind, only Mitsubishi Genuine Parts are fitted to your car during regular servicing and these are covered by a 12 month or 20,000km warranty*.

When Genuine Accessories are fitted to your new vehicle at the time of delivery, they are covered by the Mitsubishi Diamond Advantage Genuine Accessories 3 year or 130,000km* Warranty.

When they are fitted after purchase of your new car they are covered for the remainder of the 3 year/130,000km* Warranty or for 12 months/20,000kms, whichever is the longer. In the case of Diamond Spectrum Accessories, the Warranty is 12 months/20,000kms*.


*Whichever occurs first.

What happens if I don’t use Mitsubishi approved parts or accessories on my vehicle?

Using non-genuine parts or non-approved fluids or lubricants won’t void your warranty. However, damage or problems caused by using non-genuine parts may not be covered by your warranty.

Why use Mitsubishi Genuine Accessories?

Mitsubishi has an extensive range of accessories to suit your vehicle’s individual requirements.

Whether you’re looking for bike carriers and luggage pods to suit your lifestyle, rear spoilers and nudge bars to make your vehicle look its best, or hands-free Bluetooth and rear-view cameras to add additional safety to your vehicle, Mitsubishi has the accessory for you.

Mitsubishi Genuine Accessories go through an extensive program of design, development and testing to ensure they meet all applicable government standards as well as Mitsubishi’s own rigorous engineering specifications and performance targets.

Using Mitsubishi Genuine Accessories will ensure you get quality accessories that are both durable and reliable.

Is there any information on Finance or Insurance I can view?